Privacy Policy

Introduction

At edocsolutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services.

Information We Collect

We only collect contact information when customers make enquiries through our website or contact forms. This information may include:

• Your name
• Email address
• Phone number
• Company name (if applicable)
• Message or enquiry details

How We Use Your Information

We use the contact information you provide solely to respond to your specific enquiries and provide you with the information or services you have requested. We do not use your information for any other purpose without your explicit consent.

Information Sharing and Disclosure

We do not sell, redistribute, rent, or share your personal information with third parties. Your contact information remains confidential and is used exclusively for responding to your enquiries. We will never share your data with external parties for marketing purposes or any other reason without your explicit permission.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your contact information only for as long as necessary to respond to your enquiry and fulfill the purposes outlined in this Privacy Policy. Once your enquiry has been resolved, we may retain your information for a reasonable period for record-keeping purposes.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information
• Withdraw consent for us to process your information
• Object to the processing of your personal information

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website. You can control cookie settings through your browser preferences.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: